Recipient tracking
Every recipient knows where their parcel is
A tracking number, a public page, a live map. Your customers follow their delivery from dispatch to doorstep — without calling you once.
What recipients see
A clean tracking page, no login required
Each parcel gets a unique tracking number. Recipients open the booking site, enter the number, and land on a live view — status, map, courier details, and a full timeline, all on one page.
Your delivery is on the way
Your courier
Kenji Watanabe
Hiace Van · ABC-1234 · Updated 9:41 AM
Sample tracking view — shown here while a parcel is in transit.
Before Hikyaku
The calls you field when nobody knows where the van is
A customer rings. They were promised delivery between two and four. It's half three and nobody has been in touch. You pull up a spreadsheet. The driver's phone goes to voicemail. You guess: "shouldn't be long now."
That call takes five minutes. Multiply it across a day of deliveries and a real chunk of your team's time is spent relaying information a live view would have answered before anyone picked up the phone.
What the tracking page carries
One page, built from the same data your dispatch team sees. The recipient gets the full picture; you get fewer interruptions.
Live driver location
Once a driver is in transit, the map updates in real time. Recipients see the courier moving toward them, not just a static status badge.
Status timeline
Every change — received, assigned, out for delivery, delivered — stamped with the time it happened and visible in one scroll.
Proof of delivery
When a parcel is marked delivered, the photos your driver took appear on the tracking page. Both sides see the same evidence.
No account required
Recipients open the link, enter their tracking number, and see their parcel. Nothing to install or sign up for.
Proof of delivery
Photos appear the moment the job is done
Your driver photographs the delivery at the door. Those images appear automatically on the recipient's tracking page once the status moves to delivered. No email attachment, no chase — the evidence is already there when anyone looks.
The same photos are visible in your dashboard too, so any delivery query is a single lookup away.
Delivered
Today at 9:58 AM · Aoki Books, Chiyoda
Proof of delivery
3 photos · Taken by Kenji Watanabe
Turn every tracking number into a live delivery window
Open source and self-hostable. Your recipients see the same data your dispatch team does.
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